Halivax – FAQ

Frequently asked questions

You can open a bank account online or by visiting any of our branches. To open an account, you'll need a valid ID, proof of address, and a minimum opening deposit (if required).

We offer a range of accounts including savings accounts, current/checking accounts, fixed deposits, and business accounts. Each account type is designed to meet specific financial needs.

To reset your password, go to the login page and click on “Forgot Password.” Follow the on-screen instructions to verify your identity and set a new password. For help, contact customer support.

Yes, our online banking platform uses advanced encryption, two-factor authentication (2FA), and fraud monitoring to ensure your information is protected 24/7.

You can apply online through our website or mobile app, or visit a branch. You’ll need to provide income proof, ID, and other supporting documents based on the product you're applying for.

Immediately report the loss through our mobile app, website, or by calling our 24/7 helpline. We will block the card to prevent unauthorized use and issue a replacement.

You can reach us through live chat, email, or by calling our customer service line. Visit our Contact Us page for full details and operating hours.

Do all your banking safely and conveniently through our mobile app

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